How we use your information
Please read the following carefully as it contains important information relating to the details you give us. You should show this notice to any other party related to this insurance.
Who we are
The data controller of this website is Aston Scott Group Limited whose registered number is 05639290 and whose registered office is:
Aston Scott Group Limited
Malling House Town Hill
In this information statement, ‘we’ ‘us’ and ‘our’ refers to Aston Scott Group Limited unless otherwise stated.
How your information will be used and who we share it with
Your information comprises of all the details we hold about you and your transactions and includes information obtained from third parties.
We may use and share your information with other members of the Group to help us and them:
- Assess financial and insurance risks;
- Recover debt;
- Prevent and detect crime;
- Develop our services, systems and relationships with you;
- Understand our customers’ requirements;
- Develop and test products and services.
We do not disclose your information to anyone outside the Group except:
- Where we have your permission; or
- Where we are required or permitted to do so by law; or
- Where we are required to do so because we are authorised and regulated by the FCA
- To credit reference and fraud prevention agencies and other companies that provide a service to us, our partners or you; or
- Where we may transfer rights and obligations under this agreement.
We would like to keep you informed (by phone, post, e-mail or text) of selected products and services available from us and our carefully chosen suppliers. If you would prefer not to receive this information from us and have not previously advised us of this, please let us know when you contact us. We are committed to only sending you marketing communications where you have clearly indicated you wish to receive them and will always respect your request to ‘opt out’. Our emails will always contain an unsubscribe link and you can reply ‘STOP’ to any text messages we send.
We will not keep your information for longer than is necessary. For example, if you are a client, we will keep your details for the life of your policy and for 6 years afterwards; to deal with any ongoing claims or complaints.
For your protection, calls may be recorded and monitored.
Some of the information we ask you for may be sensitive personal data, as defined by the Data Protection Act 1998 (such as information about health or criminal convictions). We will not use such sensitive personal data about you or others except for the specific purpose for which you provide it and to carry out the services described in your policy documents. Please ensure that you only provide us with sensitive information about other people with their agreement.
Credit reference agencies
To determine premium payment rates at quote and renewal and/or any future invitations, we may make checks on the electoral role and public data through a credit reference agency. These enquiries will be recorded but will not affect your credit rating.
Fraud prevention agencies
If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.
We and other organisations may also access and use this information to prevent fraud and money laundering, for example when:
- Checking details on applications for credit and credit related or other facilities;
- Recovering debt;
- Checking details on proposals and claims for all types of insurance;
- Checking details of job applicants and employees.
Please contact the Data Protection Liaison Officer at the address below if you want to receive details of the relevant fraud prevention agencies.
We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
Insurers pass information to the Claims and Underwriting Exchange Register (CUE) run by Insurance Database Services Ltd (IDS Ltd) and the Motor Insurance Anti-Fraud and Theft Register (MIAFTR), run by the Association of British Insurers (ABI).
Under the conditions of your policy, you must tell us about any incident (e.g. accident, fire, theft or malicious damage) which may or may not give rise to a claim. When you tell us about an incident, we will pass information relating to it to the registers.
How to contact us
On payment of a small fee (which will be in line with that permitted under the Data Protection Act), you are entitled to receive a copy of the information we hold about you.
If you have any questions, or you would like to find out more about this notice you can write to:
Data Protection Liaison Officer
Aston Scott Ltd
Alternatively you can contact our compliance team by telephone on 01732 389915. You also have the right to object to any processing that is likely to cause you damage or distress and you also have the right to rectify, block, erase or destroy inaccurate data.
How we protect your information
Firewalls are used to block unauthorised traffic to the servers and the actual servers are locked in a secure location which can only be accessed by authorised personnel.