Privacy Policy

How we use your information

Please read the following carefully as it contains important information relating to the details you give us. You should show this notice to any other party related to this insurance.

This Privacy Policy is subject to the website’s Terms & Conditions of Use (the “Terms”).

From time to time we may need to make enhancements to our privacy practices. This may happen as the result of government regulation, new technologies, or other developments in the area of privacy protection. Any updates to our privacy policy will be clearly posted on the Aston Scott website.

Please review this Privacy Policy periodically to learn more about how Aston Scott is adhering to best practices in safeguarding your privacy.

Other websites

Aston Scott’s website contains links to other websites, and this privacy policy only applies to this website. When you link to other websites you should read their own privacy policies.

Who we are

The data controller of this website is Aston Scott Group Limited whose registered number is 05639290 and whose registered office is:

Aston Scott Group Limited

Malling House Town Hill

West Malling


ME19 6QL

In this information statement, ‘we’ ‘us’ and ‘our’ refers to Aston Scott Group Limited unless otherwise stated.

By submitting any information about you, and, where applicable, others, within our “website” at you and they consent to its use as set out in this Privacy Policy.

How your information will be used and who we share it with

Your information comprises of all the details we hold about you and your transactions and includes information obtained from third parties.

By submitting any information about you, and, where applicable, others, within our “website” at you and they consent to the use, storage and processing of the personal information and other information stored on this Site or submitted by you on or through this site; as set out in this Privacy Policy.

If you submit any personal information relating to another person on or through the Site to Aston Scott and the personal information is protected by another state or country, you will be responsible for compliance with the applicable laws in so far as they relate to your right to use such personal information; your transfer of it to Aston Scott, Aston Scott’s storage of that personal information in electronic form on the Site and use of that personal information in performing brokerage and other services for your organisation in accordance with this Privacy Policy.

If you contact us electronically, we may collect your electronic information identifier e.g. Internet Protocol (IP) address or telephone number supplied by your service provider. Our cookie policy explains how we use cookies.

We may use and share your information with other members of the Group to help us and them:

  • Assess financial and insurance risks;
  • Recover debt;
  • Prevent and detect crime;
  • Develop our services, systems and relationships with you;
  • Understand our customers’ requirements;
  • Develop and test products and services.

We do not disclose your information to anyone outside the Group except:

  • Where we have your permission; or
  • Where we are required or permitted to do so by law; or
  • Where we are required to do so because we are authorised and regulated by the FCA
  • To credit reference and fraud prevention agencies and other companies that provide a service to us, our partners or you; or
  • Where we may transfer rights and obligations under this agreement.

We would like to keep you informed (by phone, post, e-mail or text) of selected products and services available from us and our carefully chosen suppliers. If you would prefer not to receive this information from us and have not previously advised us of this, please let us know when you contact us. We are committed to only sending you marketing communications where you have clearly indicated you wish to receive them and will always respect your request to ‘opt out’. Our emails will always contain an unsubscribe link and you can reply ‘STOP’ to any text messages we send.

We will not keep your information for longer than is necessary. For example, if you are a client, we will keep your details for the life of your policy and for 6 years afterwards; to deal with any ongoing claims or complaints.

For your protection, calls may be recorded and monitored.

Sensitive information

Some of the information we ask you for may be sensitive personal data, as defined by the Data Protection Act 1998 (such as information about health or criminal convictions). We will not use such sensitive personal data about you or others except for the specific purpose for which you provide it and to carry out the services described in your policy documents. Please ensure that you only provide us with sensitive information about other people with their agreement.


A cookie is a small data file that is sent to your computer from a Website and is stored on your computer’s hard drive. A cookie file stores a limited amount of data about you (such as your username and password) and allows Aston Scott to offer services personalized to your interests and to track the number of people who visit different parts of our site. You can set your Web browser to refuse cookies, however some of our website features may not function as a result. For further information, visit

Please see our cookie policy for details of how we use cookies.

Credit reference agencies

To determine premium payment rates at quote and renewal and/or any future invitations, we may make checks on the electoral role and public data through a credit reference agency. These enquiries will be recorded but will not affect your credit rating.

Fraud prevention agencies

If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.

We and other organisations may also access and use this information to prevent fraud and money laundering, for example when:

  • Checking details on applications for credit and credit related or other facilities;
  • Recovering debt;
  • Checking details on proposals and claims for all types of insurance;
  • Checking details of job applicants and employees.

Please contact the Data Protection Liaison Officer at the address below if you want to receive details of the relevant fraud prevention agencies.

We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

Claims history

Insurers pass information to the Claims and Underwriting Exchange Register (CUE) run by Insurance Database Services Ltd (IDS Ltd) and the Motor Insurance Anti-Fraud and Theft Register (MIAFTR), run by the Association of British Insurers (ABI).

Under the conditions of your policy, you must tell us about any incident (e.g. accident, fire, theft or malicious damage) which may or may not give rise to a claim. When you tell us about an incident, we will pass information relating to it to the registers.

How to contact us

On payment of a small fee (which will be in line with that permitted under the Data Protection Act), you are entitled to receive a copy of the information we hold about you.

If you have any questions, or you would like to find out more about this notice you can write to:

Data Protection Liaison Officer

Compliance Team

Aston Scott Ltd

Malling House

West Malling


ME19 6QL

Alternatively you can contact our compliance team by telephone on 01732 389915. You also have the right to object to any processing that is likely to cause you damage or distress and you also have the right to rectify, block, erase or destroy inaccurate data.

How we protect your information

Firewalls are used to block unauthorised traffic to the servers and the actual servers are locked in a secure location which can only be accessed by authorised personnel.

Latest from the Knowledge Centre
A chauffeur-airline partnership

Are you looking to target the lucrative airport drop-off and pick-up business for your private hire chauffeur business? You…

Read More
Safety first for your electric and hybrid vehicle technicians

If it’s not already doing so, it’s inevitable that at least part of your motor trade will soon involve…

Read More
Baggage-free private hire?

If you earn your living as a chauffeur, or any other type of private hire driver, many of your…

Read More
Are car dealers under threat of modern technology?

A report in the Guardian newspaper on the 19th of September 2017 raised the spectre of some four million…

Read More
Web Messaging Samples